Introduction

We are seeking a motivated and hands-on Fashion Supervisor to support store leadership in driving sales, operational excellence, and exceptional customer service within a fast-paced fashion retail environment. The ideal candidate will have experience as a 2IC (Second-in-Charge) or 3rd Keyholder and be confident stepping into a leadership role on the sales floor.

Description

Key Responsibilities

• Support the Store Manager in daily store operations

• Supervise and lead the sales team on the floor

• Drive sales performance and customer service excellence

• Ensure strong visual merchandising standards and brand presentation

• Assist with stock management, replenishment, and floor readiness

• Handle opening/closing procedures as a keyholder

• Ensure compliance with company policies and store procedures

• Resolve customer queries and maintain high service levels

• Support staff training, motivation, and on-floor coaching

• Assist in managing store targets, KPIs, and shrinkage control

Education Profile

Minimum Requirements

• Grade 12 / Matric (Essential)

• Minimum 2 years’ supervisory or management experience in retail

• Experience as a 2IC, Senior Sales Assistant, or 3rd Keyholder in a fashion retail store (Essential)

• Strong understanding of retail operations and sales floor management

Skills & Competencies

• Strong leadership and team supervision skills

• Sales-driven with a customer-first mindset

• Ability to work in a fast-paced fashion retail environment

• Excellent communication and interpersonal skills

• High attention to detail (stock, merchandising, service standards)

• Problem-solving and decision-making ability

• Reliable, responsible, and able to take initiative

Application Instructions

Please forward your CV to jeri.c@myfuturecareer.co.za. Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.

Contact Details