Introduction

A leading South African consumer products company is seeking an experienced and commercially driven Key Account Manager to join its Sales team.

This role is responsible for managing and growing a portfolio of strategic national retail and distribution accounts, building long-term customer relationships, securing new business opportunities and driving sustainable sales growth.

The successful candidate will be a confident relationship builder with strong commercial acumen, excellent negotiation skills and the ability to deliver results in a fast-paced, entrepreneurial environment while representing the Company with professionalism and integrity.

Description

• Develop and maintain strong relationships with national buyers, category managers and distribution partners.
• Conduct regular customer meetings, business reviews and strategic planning sessions.
• Identify opportunities to grow sales, expand product ranging and strengthen market presence.
• Secure new product listings across key retail accounts.
• Develop and execute account-specific growth plans to achieve sales and profitability targets.
• Identify and pursue new commercial opportunities within existing customer portfolios.
• Support business expansion into new retail channels and export markets.
• Work closely with distribution partners to implement customer strategies and improve market coverage.
• Monitor distributor performance against agreed objectives and action plans.
• Coordinate customer forecasts, purchase orders and product launches.
• Collaborate with internal teams to ensure on-time delivery and excellent customer service.
• Monitor stock availability and proactively manage supply challenges.
• Coordinate promotional campaigns and new product launches across assigned accounts.
• Ensure promotional activities and customer initiatives are executed effectively.
• Conduct regular store visits where required to monitor merchandising standards and identify growth opportunities.
• Analyse sales performance, customer trends and market activity.
• Prepare account reports, sales forecasts and business review presentations.
• Use commercial data and customer insights to identify opportunities for continuous improvement.
• Resolve customer queries and issues promptly while maintaining high levels of customer satisfaction.

Education Profile

Desired Experience & Qualification

• Grade 12 (Matric).
• Relevant tertiary qualification in Business, Sales, Marketing or a related field will be advantageous.
• Minimum of 3-5 years' experience in a Key Account Management role within the FMCG, consumer goods or retail industry.
• Proven experience managing national retail accounts, distributors or franchise groups.
• Demonstrated track record of achieving sales growth and managing strategic customer relationships.
• Strong commercial, negotiation and relationship management skills.
• Advanced Microsoft Excel and Microsoft Office proficiency.
• Valid driver's licence and willingness to travel for customer visits when required.

Key Competencies

• Key account management
• Customer relationship management
• Sales growth and business development
• Commercial negotiation
• Strategic account planning
• Retail and distributor management
• Forecasting and demand planning
• Promotional planning and execution
• Sales analysis and reporting
• Analytical and problem-solving ability
• Planning and organisational skills
• Excellent communication and interpersonal skills
• Time management and deadline-driven performance
• Customer service excellence
• Accountability and ownership
• Professionalism and integrity
• Ability to work independently and within a team
• Adaptability in a fast-paced, entrepreneurial environment

Application Instructions

Please forward your CV to cv@myfuturecareer.co.za. Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.

Contact Details